Shipping
CANADA POST STRIKE
As of 17 December 2024, the Canadian Union of Postal Workers has been compelled back to work by federal legislation. Please note that the strike, which lasted over one month, has resulted in substantial backlogs and delays in mail processing. For time sensitive orders through February 2025, we strongly recommend upgrading to FedEx at checkout. We are not responsible for shipping delays once orders have been dispatched.
Please get in touch directly with any questions about shipping or alternate options through the Contact page.
-------------------------------------------------------------------------------------------
We currently ship once per week, typically Tuesday. The expected delivery times are from when the package is received by the courier, not when the order is placed. Basic shipping calculates automatically at checkout.
CANADA
Estimates provided by Canada Post are not in our control. For urgent deliveries, FedEx is our recommended and preferred carrier.
Canada Post Expedited: 1-8 days
Canada Post Xpresspost: 1-2 days
Canada Post Priority: Next Day
FedEx Priority: 1-2 days
USA
Estimates provided by Canada Post are not in our control. For urgent deliveries, FedEx is our recommended and preferred carrier.
Canada Post Expedited Parcel: 4-7 days
Canada Post Xpresspost: 2-3 days
FedEx Priority: 1-2 days
INTERNATIONAL
Estimates provided by Canada Post are not in our control. For urgent deliveries, FedEx is our recommended and preferred carrier.
Canada Post Tracked Packet: 6-10 days
Canada Post Xpresspost: 4-7 days
FedEx Priority: 1-2 days
Please keep in mind that we are not able to offer any more information beyond your tracking number when it comes to delays. Unfortunately, we are unable to safely offer local pick up at this time.
If you prefer another carrier, please send us a quick note before checking out so that we can prepare a quote for you.
Once your shipment has been sent you will receive tracking information.
All orders ship out of Ontario, Canada, and international shipments are subject to duties, taxes, and/or brokerage fees in the destination country. The recipient is responsible for any incurred fees, as these are unfortunately out of our control. Items over a certain value threshold, which varies by country, are subject to additional paperwork by the recipient for customs clearance. Please contact your local customs office for any questions about these charges.